Here To Serve and Support Your Business
Acumen Information Systems creates operational excellence for our clients, helping them to stand out through exceptional customer service.
The support and services we offer our clients play a critical role in delivering value to your business – beyond just software features and functionality.
Our expertise in project and service management, in addition to our experience with Sage 300, allows our clients to achieve operational excellence and exceed their customer’s expectations.
- Support for Sage 300 (Accpac), Sage CRM and Abra HRMS
- Start-to-finish installation and project implementation
- Data repair
- Management of all SQL and Sage 300 servers
- Onsite training
- Remote, Web-based training tool
- Overview training
- One-on-one, job function-specific training
- Train the trainer
- Ensure that your understanding of the process is clear
- Highlight, assess, and discuss with you any risks involved
- Identify the roles and responsibilities of everyone involved
- Outline the intended work flow of project delivery
- Define the rules of engagement for the management of the project
- Detail the requirements throughout the project lifecycle
Acumen’s Project Management Team plays a major role in your success. We manage new clients as well as support existing clients through maintenance and upgrades.
Our team here at Acumen have invested an abundance of time with our clients and prospects to understand those plans, advise on those plans and execute those plans.
ERP Planning Workshop
Implementing an ERP can be overwhelming for everyone, but our workshop will offer the best practices and the tools you need to allow your team to focus and be successful.